It’s not
unusual to look in the newspaper or on the Internet any day of the week to find
at least one business scandal that has taken place. It’s not shocking for
people to read about how a corporation such as Enron violated the rules of engagement
that’s accepted by society. Whether company finances have been manipulated in
order to secure a business deal, child labor has been used to assemble a
product, discriminatory practices have prevented the employment or promotion of
members of a particular group; businesses regularly behave unethically.
What being
unethical means is that they behave in ways that have a harmful effect upon
others and are morally unacceptable to the larger community. Moreover, the impact
of businesses is increasing as they become larger and expand globally. As this
has happened, functions such as railroads, water utilities and health care have
gone from being publically controlled to private - profits dominating the
frame of mind.
Therefore, the private sector is now determining the quality of
the air that we breathe, the water we drink, our standard of living and even
where we live and how easily we can move around.
Having the Long-Term Piece of Mind
Choosing
to be ethical can involve short-term disadvantages for a corporation. However,
in the long term, it is clear that behaving ethically is the key to sustainable
development. When you’re faced with an ethical dilemma in which the immoral
choice looks appealing, ask yourself three questions:
What will happen when the action is
discovered?
Increasingly,
the behavior of corporations is coming under scrutiny from their various
stakeholders –customers, suppliers, stockholders employees, competitors, regulators,
environmental groups and the general public. People are less willing to keep
quiet when they feel an injustice has been done. In addition, the Internet and
other media give them the means to make their concerns about a business known
to a wide, global audience.
Corporations
that behave unethically are unlikely to get away with it, and the impact when
they are discovered can be catastrophic.
Is the decision really in the
long-term interest of the corporation?
During the
1990s, many UK-based financial services companies generated short-term profits by
miss-selling personal pensions to people who would have been better off staying
in their company’s pension plan. However, in the long term, these businesses
have suffered by having to repay this money and pay penalties. Most significantly,
the practice has eroded public confidence.
Will organizations that behave
unethically attract the necessary employees?
Corporations
that harm society or the environment are actually harming their own employees,
including those who are making the decisions. For example, corporations that
pour toxins into the air are polluting the air their employees’ families
breathe. Ultimately, a business relies on its human resources. If a company
cannot attract high-quality people because it has a poor public image based on
previous unethical behavior, it will flounder.
Behaving
ethically is essential to the long-term sustainability of any business.
Focusing on the bottom line – the social and environmental as well as the
economic impact of a company – provides the basis for sound stakeholder
relationships that can sustain a business into the future.