Scam
artists have become more adept at exploiting the weaknesses of small
businesses. While some of these business scams are golden oldies, they’re still
putting money into the scammer’s pocket – effectively taking it out of the pockets of
many small business owners. The best
defense against these is awareness and vigilance.
Here are
five of the most common small business scams and how to avoid them:
1. Advance Fee Loan Scams
Whether
it’s offered in a newspaper ad, on the internet or by e-mail, this scam offers
money at reasonable rates – if you send them money. They may say they need the money for
insurance purposes or to get the money across the border. Whatever the reason,
you’ll never see that money again – or the money they were supposedly going to
loan your business.
How to Avoid This Scam: Be aware that it is illegal in
both Canada and the U.S. to ask for
money upfront for a loan. If you’re asked to pay anything before you’ve
received an agreed-on loan, walk away.
Related Scam: Bogus Equipment Leasing Deals –
Your business receives a letter saying that you’re pre-approved for leasing. All
you have to do is send in your first (or your first and last months’) payment. The
scam is that you never receive the equipment that you were expecting to lease.
2. Fraudulent Billing Scams
Your
business receives an invoice for goods or services that you didn't buy. The
hope of the scammers that are sending these out is that your business will just pay up –
easy money for them, easy loss for you.
How to Avoid This Scam: Examine your invoice carefully. Educate
your staff about phony invoices. Set up
your payables system so that at least two people must authorize any payments.
Related Scam: The Surprise Check – Your business receives a check for a
small amount. The catch is that the check is actually a “promotional
incentive.” If you cast it, the company will claim that you’ve agreed to
whatever terms are printed on the back of the check, and start the billing
process immediately.
3. Business Identity Theft
Identity
theft itself is the fastest-growing fraud in North America,
according to the Better Business Bureau. Just as someone can steal your personal identity, your
business’s identity can be stolen. Once it’s stolen, scammers can use your
business name and financial information to open a bank account and run up
expenses.
How to Avoid This Scam: Take steps to protect your business data. Shred all your discarded
paper, including anything that has your business name on it. Be careful when
responding to e-mail asking you to do such things as verify your account. Be
wary about information you give out over the phone.
Related Scam: Phishing or internet “come-ons” are
another that trick consumers and small businesses into providing bank or other
financial information.
4. Work-at-Home Scam
Preying on
people who want to have home-based businesses, these scams offer the
opportunity to “make big bucks” working at home. Sometimes the ads say all you
have to do is own a computer. Other times, the work-at-home scam involves
stuffing envelopes or assembly work. The
scam is simple; you buy the information or the materials you supposedly
need. Rather than being the key to make money, what you receive is useless.
How to Avoid This Scam: Don’t bite. These are not
profitable opportunities; the only ones who make money from them are the
scammers if it seems too good to be true, it is. You never have to send money
to get information about legitimate business opportunities.
5. Credit Card Scams
Fraudulent
use of credit cards is also on the rise. In the standard credit card scam,
someone will call and place an order, offering to pay with fraudulently
obtained credit card information. The business processes the ordering, but
later is informed that the credit card was stolen and the amount of the
transaction will be charged back to the business’s account.
How to Avoid This Scam: Always use due diligence to ensure
that orders are legitimate. Be particularly leery of overseas callers, new
callers placing large orders and/or callers requesting rush shipping. If you
are suspicious, ask the customer for the name of the credit card’s issuing bank
and its toll-free customer service number, which is printed on the back of all
credit cards. Tell the customer you will
check with the bank and call him or her back.
Sick Scam Twist: Overseas credit card thieves are
using the TTY phone service for the deaf and posting as hearing-impaired
callers. These scammers use the TTY relay operator to place an order for
multiply high-end items.
Hopefully, the information on this article will help your
business avoid these particular scams. If your business is the victim of a
scam, do take the time to report to your local police and your local Better
Business Bureau. Reporting the scams is the first step to alternating others
and putting the scammers out of business.