So, you’ve
met new people, focused on their interests and how you could add value to their
lives – but not yet through buying your business products or services. The
relationship should be at the point now where they feel good about you – they
know, like and trust you; open to doing business with you directly or at least
referring you to others that could provide you with more sales.
If the
person is a direct prospect, make the appointment. Once you’ve helped them buy
the appropriate products or services, ask for referrals. Depending upon their
situation for not buying, you can still ask them for referrals and often will
give you them.
Asking the Right Prospects for
Referrals
The ideal
situation is to have the prospect meet you somewhere with the knowledge that
this is what you will be meeting about – referrals.
To do
this, you may ask someone that you’re in the process of expanding your
referral-based business and would like to partner with “your friends” such as
that person; and see if you can meet with them over a quick coffee and discuss
the names of such people that might be of assistance.
This
approach is effective for many reasons:
- Posture - Where you’re asking someone for assistance to whom you’ve already proven to be
of value even if it’s not through your products and services – referred them to
people, sent them relevant information, increased their quality of life.
- Partner - This term people like to hear, having a “part” in the success of people that
they know, like and trust.
- Quick Cup of Coffee - This assures that the referral source won’t have to have a lot of
time taken up.
- Might - This relieves any pressure that person may feel to give you names of everyone
that they know.
If the
person is agreeable, you then meet with him and ask for the referrals the right
way in order to get the most amount of them. Asking correctly will help you
obtain both the quantity and quality of referrals.
Mistakes to Avoid When Asking
Remember
never to ask questions that are too broad when asking for referrals. You need
to be specific, and a person doesn’t want to go through their mental Rolodex to
figure out who would be a good one for you to obtain future business sales.
Help the Prospect Isolate Their
Database
The best
idea to help you obtain high quality referrals is to have your prospect isolate
their people. This way by limiting the field, you are providing much more
opportunity for your referral source to come up with names, in which then their
natural memory will kick in and they will begin associating other people with those
that they’ve already listed.
Consider Hobbies, Clubs and
Organizations
For
example, if the prospect is a golfer and he or she mentions that they play in
the same foursome every week, that’s three people that could be good prospects.
If that person is in the Rotary club, they could mention another three to four
people. Then you can ask about any other business or social organizations that
they belong to until you begin to receive some names – remember, the more you
know about the prospect going into the meet up, the better.
Yellow Page Rolodex Method
Find out
who their accountant, banker, chiropractor, dentist and electrician are for
example – this is called the Yellow Page Rolodex.
Establishing the First Referral
Once that
prospect gives you a couple of names, it’s smooth sailing. The hardest one is
the first, after which they will relax and will start listing several once the
parameters are set. Then you can go back to each one and have them qualify
individually.
If you do
this on a consistent basis, you’ll receive a massive amount of referrals from
people who are not yet even doing business with you directly. The more that you
receive, the more that you’re in a position to receive from that to who you
were referred; where the pipeline will always be full.